Client Assets is designed for regulated financial services firms who hold client assets.

This includes:

• Alternative Investment Fund (AIF) Managers
• Asset Management Firms
• Banks
• Credit Institutions
• Investment Firms
• Stockbrokers
• UCITS Management Companies
• Wealth Management Firms

Client Assets training from CityLearning is built around a set of compliance learning objectives to ensure your staff are trained to safeguard client assets.

After completing this course, you will be able to:

Module 1: Overview of Client Assets

• define client assets.
• explain the role the Central Bank of Ireland (CBI) plays in safeguarding client assets.
• discuss the objectives of the CBI’s client asset regime.
• recognise when and to whom the Client Asset Requirements (CAR) apply.

Module 2: The Seven Core Principles

• list the seven core client asset principles of a client asset regime and the circumstances under which they should be applied.

Module 3: Your Responsibilities

• identify the risks associated with managing client assets.
• describe how and why client assets procedures and processes must be documented.
• detail how and when to report incidents.

Client Assets from CityLearning covers your firm’s obligations under the Client Asset Requirements (CAR). This course has been updated to reflect the changes made to the CAR in 2022, which will come into effect on 1 July 2023. It introduces client assets and the regime established by the Central Bank of Ireland to ensure their protection. This eLearning course teaches your staff how to apply the seven core client asset principles in their roles and ensures they know how to safeguard client assets and report any incidents.

Client Assets ends in a 15-question course test. Learners must answer at least 12/15 questions correctly to pass the course. Their score will be automatically saved in CityLearning’s Learning Management System (LMS) CityREPORTs, so that compliance with client assets training requirements can easily be proven.  

Rigorous Testing: Spot questions are used throughout the course to increase user engagement; they either probe to expand on a learner’s existing knowledge of the subject matter or reinforce key learning points. Each module ends in a short quiz, and the course ends in a 15-question course test with an 80% pass mark. Questions in the course test are randomised from a choice of three so that learners may retake without getting the same questions.

Customised Content: CityLearning offers versions of Client Assets tailored to different jurisdictions. Additionally, this eLearning course can be customised with content specific to your company.

Accessibility: This course contains audio narration throughout.

Glossary of Terms: Unfamiliar terms are linked to this glossary when they are first used in the course. The glossary can be accessed at any time.

Multimedia Design: This course gets the message across with a mix of text, images, animation and video.

Interactive Content: We design our courses to keep learners engaged and thinking. Client Assets contains:

• navigational interactive elements, such as next/back buttons and icons that reveal more content once clicked.
• learning interactive elements, including scenario-based questions.

Modular Structure: This course is broken down into short modules that take less than 10-30 minutes to complete, so learners can easily finish this course at their own pace.

Real Life Case Studies: Learners benefit from studying breaches of the Client Asset Requirements. These highlight the importance of safeguarding client assets.

CityLearning enjoys a longstanding reputation for the highest quality course content. We are committed to continuous improvement and have a well-established Quality Assurance System in place to measure and enhance our performance.

All project personnel are highly experienced in developing generic, customised and bespoke eLearning solutions for our clients.

Our courses are regularly reviewed by Subject Matter Experts and thought leaders in the industry. The content is also reviewed by financial services regulatory consultants in the UK and a leading law firm in Ireland.

Client Assets from CityLearning is the only eLearning solution for teaching staff about the Central Bank of Ireland’s client asset regime.

CityLearning has been creating eLearning compliance training courses for 25 years.

Our courses have been accredited for Continuing Professional Development (CPD) by various bodies, including the Chartered Insurance Institute (CII) in the UK and the Institute of Bankers (IOB), Life Insurance Association (LIA) and Insurance Institute of Ireland (III) in Ireland.

A CityLearning client reached out in 2020 looking to develop bespoke eLearning to teach 350 staff about their obligations under the recently implemented Client Asset Requirements (CAR). The CAR are quite detailed and specific, and the client tasked CityLearning with creating a course to match which would take less than an hour to complete.

CityLearning worked alongside the client to develop Client Assets. At their request, the course includes comprehensive information on the seven core client assets principles to ensure their staff understood how to apply the principles in their day-to-day work.