Enterprise Risk Management is made for staff in regulated financial services firms.

This includes:

• Asset Management
• Aviation Leasing
• Credit Unions
• Fintech
• General Insurance
• Investment Banking
• Leasing and Finance
• Life Assurance
• Mortgage Brokers
• Pension Providers
• Retail Banking
• Stockbroking
• Wholesale Banking

Enterprise Risk Management training from CityLearning is built around a set of compliance learning objectives to ensure your staff know how to manage the risks your company faces in a systematic and collaborative way.

After completing this course, you will be able to:

Module 1: Introduction to Enterprise Risk Management (ERM)

• outline the main principles of risk management.
• argue the importance of risk management within the company.
• summarise the regulatory requirements within ERM.

Module 2: ERM in Your Company

• describe your company’s approach to managing risk.
• identify the procedures used to manage your company’s risks.
• define the concept of risk ownership and your company’s lines of defence.
• discuss the relevance of risk management for all staff.

Module 3: Operational Resilience

• define operational resilience and explain how it’s related to operational risk management.
• recognise the regulatory requirements within operational resilience and outsourcing risk.
• list the core principles of operational resilience.
• explain what Outsourced and Cloud Service Providers (OSPs and CSPs) are.
• illustrate how your company’s lines of defence manage outsourcing risk.

Enterprise Risk Management from CityLearning covers how to manage risks that could affect your business using the enterprise risk management (ERM) approach. The course begins by introducing ERM and the different types of risk this approach is used to manage and mitigate in the first module. The course explains how ERM is implemented in your company through the three lines of defence. It gives an overview of the risk management cycle and explains how to recognise and respond to a risk in your company.

The last module of Enterprise Risk Management is dedicated to operational resilience. It explains how building resilience combines business continuity and operational risk management to ensure your business can recover critical and important business operations quickly if disrupted. This operational resilience training teaches your staff how resilience is embedded and tested with impact tolerances. It includes a section on outsourcing and third-party risk management.

Enterprise Risk Management ends in a 10-question course test. Learners must answer at least 8/10 questions correctly to pass the course. Their score will be automatically saved in CityLearning’s Learning Management System (LMS) CityREPORTs, so that compliance with risk management training requirements can easily be proven.  

Rigorous Testing: Spot questions are used throughout the course to increase user engagement; they either probe to expand on a learner’s existing knowledge of the subject matter or reinforce key learning points. Each module ends in a short quiz, and the course ends in a 10-question course test with an 80% pass mark. Questions in the course test are randomised from a choice of three so that learners may retake without getting the same questions.

Customised Content: CityLearning offers versions of Enterprise Risk Management tailored to different jurisdictions. Additionally, this eLearning course can be customised with content specific to your company.

Accessibility: This course contains audio narration throughout.

Glossary of Terms: Unfamiliar terms are linked to this glossary when they are first used in the course. The glossary can be accessed at any time.

Multimedia Design: This course gets the message across with a mix of text, images, animation and video.

Interactive Content: We design our courses to keep learners engaged and thinking. Enterprise Risk Management contains:

• navigational interactive elements, such as next/back buttons and icons that reveal more content once clicked.
• learning interactive elements, including scenario-based questions.

Modular Structure: This course is broken down into short modules that take less than 15 minutes to complete, so learners can easily finish this course at their own pace.

Our enterprise risk management eLearning course with a module on operational resilience is available in off-the-shelf versions for the UK and Ireland, with content tailored to each jurisdiction.

If you need to train staff on managing operational and other forms of risk in any other jurisdiction or multiple jurisdictions, we can tailor Enterprise Risk Management to suit your needs.

CityLearning enjoys a longstanding reputation for the highest quality course content. We are committed to continuous improvement and have a well-established Quality Assurance System in place to measure and enhance our performance.

All project personnel are highly experienced in developing generic, customised and bespoke eLearning solutions for our clients.

Our courses are regularly reviewed by Subject Matter Experts and thought leaders in the industry. The content is also reviewed by financial services regulatory consultants in the UK and a leading law firm in Ireland.

CityLearning has been creating eLearning compliance training courses for 25 years. Our courses are accredited for Continuing Professional Development (CPD) by various bodies, including the Chartered Insurance Institute (CII) in the UK and the Institute of Bankers (IOB), Life Insurance Association (LIA) and Insurance Institute of Ireland (III) in Ireland.

Multiple existing CityLearning customers, in both the UK and Ireland, needed staff training on managing operational and outsourcing risk following announcements by the Central Bank of Ireland and the UK’s Financial Conduct Authority that they would be increasing their expectations with regard to operational resilience. We redesigned our Enterprise Risk Management course to meet these expectations. We rewrote the last module to focus on teaching staff how to ensure operational resilience and manage third party risk.