Fintech Compliance Training

Fintechs Need Compliance Training


Fintechs, particularly crypto companies, have a much higher risk for use in financial crime than most traditional financial services companies. The cross-border nature of Fintech services and the potential anonymity for users of crypto-assets makes Fintechs very attractive to financial criminals. Therefore, the Fintech compliance landscape is constantly changing. Risk and compliance courses specifically designed to account for this pace of change are crucial. Fintech compliance training not only helps you avoid costly legal consequences, it also helps to ensure that your company can continue to operate profitably without negatively affecting your customers, employees or the economy as a whole.


Fintech Compliance eLearning Training

Fintechs are becoming obliged to follow more and more regulations as do traditional financial services companies. These regulations often specify that staff training must be tailored to a company’s unique business model.

This is especially true for Anti-money Laundering and Combating the Financing of Terrorism (AML/CFT) training. The training needs to teach staff working in financial institutions what money laundering and terrorist financing will look like to them. AML/CFT training that’s made for staff in banks and insurance companies won’t be fit-for-purpose for staff in e-money institutions and virtual asset service providers (VASPs).

Fintechs are higher risk not only for money laundering and terrorist financing, but also for use in other financial crimes, especially frauds and sanctions evasions. Fintechs may also carry higher risks for harm to consumers due to the volatility of their products or the speed at which their services can be accessed.

Fintech Training
What does Fintech Regulation Look Like?

In light of the heightened risks posed by Fintechs and their products, regulators in the UK, Ireland and worldwide are in the process of drafting and implementing major legislative packages to quickly increase Fintech regulation. Fintechs, especially those offering crypto services, will see an exponential increase in their regulatory compliance obligations over the next 2 years. The first major change will come in 2024 when the EU’s landmark Markets in Crypto Assets (MiCA) and recast Transfer of Funds (“Travel Rule”) Regulations begin to take full effect.


Just because Fintechs are relatively new to regulatory compliance doesn’t mean the regulators have lower expectations for them. At the beginning of January 2023, one of the world’s largest cryptocurrency exchanges agreed to pay $50 million for not fulfilling its anti-money laundering and combating the financing of terrorism (AML/CFT) obligations in the US; namely, it failed to verify customers’ identities before opening accounts for them. Three weeks later this same company was fined €3.3 million in the Netherlands for providing virtual asset services in the country without registering with the Dutch central bank. On the first of June 2023, an e-money institution had its licence to provide financial services in Lithuania revoked for numerous failures and deficiencies in their AML/CFT systems and controls.

Why is Fintech Compliance Training Different?

Fintech companies often offer services similar to those of traditional financial institutions like banks and investment firms, but the way they offer them is very different. The desired outcomes of Fintech compliance training are the same as in banks, investment firms, and insurance companies – but the activities that create these same outcomes might look very different. Thus, training courses for Fintech staff must also be different.

What’s in CityLearning’s Fintech Compliance eLearning Suite?”

CityLearning’s Fintech Compliance eLearning Suite is made for Fintech staff in the UK and Ireland, and the courses are tailored to the specific requirements of each jurisdiction.


CityLearning’s Fintech Compliance eLearning Suite for the UK includes:


  • Combat Financial Crime for Fintech (AML/CFT)
  • Conduct Risk UK (SCMR, Consumer Duty)
  • Cyber & Information Security UK
  • Code of Conduct and Whistleblowing UK (including incident reporting)
  • Risk Management and Operational Resilience UK
  • Data Protection (UK GDPR)


CityLearning’s Fintech Compliance eLearning Suite for Ireland includes:


  • Combat Money Laundering for Fintech (AML/CFT)
  • Conduct and Accountability (IAF, conduct risk)
  • Cyber & Information Security ROI
  • Code of Conduct and Whistleblowing ROI (including incident reporting)
  • Risk Management and Operational Resilience ROI
  • Data Protection (UK GDPR)
Why Choose CityLearning for Fintech Compliance Training?

CityLearning provides risk and compliance courses for major Fintech companies in the UK and Ireland, including payment, account information and crypto-asset service providers. We develop our eLearning courses in partnership with our clients to ensure they are fit-for-purpose and accurately reflect the day-to-day experience of their staff.


At CityLearning we know that for AML/CFT training to be effective it must teach staff what money laundering and terrorist financing actually looks like in their specific roles. For this reason, we have developed different versions of our Fintech Anti-money Laundering and Combating the Financing of Terrorism (AML/CFT) eLearning course tailored to the different niches of the Fintech industry. This includes payment and e-money institutions as well as virtual asset service providers (VASPs) and other crypto-related companies. This means our Fintech AML/CFT course meets the regulatory requirement that AML/CFT training be tailored to a company’s business.  


Alongside our Fintech-tailored AML/CFT course, CityLearning offers a suite of Fintech compliance courses. These courses contain real-life case studies involving Fintech companies. CityLearning eLearning courses are approved for Continuous Professional Development (CPD) in the UK and Ireland and learners receive a certificate upon course completion to verify they have met training requirements.


Who is CityLearning’s Fintech Compliance Suite for?

Our Fintech Compliance Suite of courses is made for:


  • Payment Institutions/Payment Service Providers
  • E-Money Institutions
  • Account Information Service Providers (AISPs)
  • Lending Platforms and other Alternative Financing
  • Foreign Exchange (FX) Platforms
  • Alternative Investment Platforms and other digitally delivered investment services
  • Digital wallet providers
  • Virtual Asset/Crypto Asset Service Providers (VASP/CASPs) including:
    • Crypto exchanges
    • Custodian wallet providers
    • Crypto asset issuers
  • Digital Know Your Customer (KYC)/Customer Due Diligence (CDD) solutions, including blockchain

Frequently Asked Questions

Is CityLearning’s Fintech Compliance Suite approved for CPD?

Yes, our courses are approved for continuous professional development (CPD) by the following bodies:


  • In Ireland:
    • Institute of Bankers (IOB)
    • Life Insurance Association (LIA)
    • Insurance Institute of Ireland (III)
  • In the UK:
    • Chartered Insurance Institute (CII)


We can request CPD accreditation from other bodies if necessary.

How long will each course take?

The length of each course in CityLearning’s Fintech Compliance Suite varies, but all of them can be completed in under an hour.


Our Anti-money Laundering and Combating the Financing of Terrorism (AML/CFT) course is the most detailed course in the Suite. It should take approximately one hour to complete, while the other courses should take less than 30 minutes.

How is CityLearning’s Fintech Compliance Suite delivered?

Our Fintech Compliance Suite is made up of eLearning courses that should be taken online using a Learning Management System (LMS). This can be either our propriety LMS, CityREPORTs, or an LMS already in place in your company.


CityLearning courses are fully SCORM-compliant for easy upload to another LMS.

Can I customise these courses?

Yes, every course in our Fintech Compliance Suite can be customised to meet any compliance training needs specific to your company.

How much does CityLearning’s Fintech Compliance Suite cost?

The cost per user of CityLearning’s Fintech Compliance Suite depends on the number of users taking the courses.

Get in touch with us today for a quote. Please be sure to let us know how many users will be taking the Fintech Compliance Suite of courses.