Business Ethics / Conflicts of Interest Training

Business Ethics / Conflicts of Interest Training


Business Ethics from CityLearning is an eLearning course that teaches your staff how to conduct business ethically.

Broken down into three 15-20-minute modules, your staff will get the knowledge and skills they need to behave ethically at work and avoid conflicts of interest.

Book a short demo of Business Ethics to learn more about this eLearning corporate ethics training course from CityLearning. 

Business Ethics Training in Ireland

CityLearning’s eLearning training courses have been trusted by major financial institutions, along with other large corporations and organisations such as key government bodies, law firms and many more for 25 years.

Business Ethics covers your company’s obligations under the relevant laws and regulations in your jurisdiction, including the requirement to report ethical breaches. This ethics training course introduces your staff to business ethics and your company’s code of conduct or ethics policy. It teaches them how to comply with this code or policy, and explains how to recognise and report conflicts of interest. 

Business Ethics Training in Ireland
Who is the Target Audience for This Business Ethics Course?

Business Ethics is made for the financial services industry. This includes:


  • Accountancy Firms
  • Asset Management
  • Aviation Leasing
  • Credit Unions
  • Fintech
  • General Insurance
  • Investment Banking
  • Law Firms
  • Leasing and Finance
  • Life Assurance
  • Mortgage Providers
  • Retail Banking
  • Stockbroking
  • Treasury
  • Wholesale Banking
Learning Objectives

Business Ethics training from CityLearning is built around a set of compliance learning objectives to ensure your staff behave ethically and manage conflicts of interest.


After completing this course, you will be able to:

Module 1: Defining Business Ethics

  • define what business ethics are.
  • indicate why ethical behaviour is essential in day-to-day business.
  • outline your key obligations and duties that implement your company’s ethics policy.

Module 2: Legal & Reporting Obligations

  • recognise your obligations under the relevant laws and regulations, including the obligation to report breaches.
  • explain how to seek guidance on compliance issues.

Module 3: Conflicts of Interest

  • identify conflicts of interest.
  • classify examples of actual or potential conflicts of interest.
  • summarise how business ethics affect work practices.
  • describe your company’s key requirements and controls with regard to avoiding conflicts of interest.
What Does This Ethics Training Course Cover?

Business Ethics from CityLearning covers how to behave ethically and properly handle conflicts of interest. This corporate ethics training course explains what business ethics are and why they are important for your business. It informs your staff of their obligations under your company’s code of conduct or ethics policy. This eLearning course explains the ethical obligations on your company under the relevant local legislation; for example, the Irish course discusses the Fitness & Probity Regime and the Protected Disclosures (Amendment) Act 2022. The third module is dedicated to teaching your staff how to identify and report conflicts of interest and contains examples of such.

Business Ethics ends in a 12-question course test. Learners must answer at least 10/12 questions correctly to pass the course. Their score will be automatically saved in CityLearning’s Learning Management System (LMS) CityREPORTs, so that compliance with ethics training requirements can easily be proven.  

Course Features

Rigorous Testing: Spot questions are used throughout the course to increase user engagement; they either probe to expand on a learner’s existing knowledge of the subject matter or reinforce key learning points. Each module ends in a short quiz, and the course ends in a 12-question course test with an 80% pass mark. Questions in the course test are randomised from a choice of three so that learners may retake without getting the same questions.


Customised Content: CityLearning can tailor Business Ethics to different jurisdictions and customise the course to teach your company’s code of conduct or ethics policy.


Accessibility: This course contains audio narration throughout.


Glossary of Terms: Unfamiliar terms are linked to this glossary when they are first used in the course. The glossary can be accessed at any time.


Multimedia Design: This course gets the message across with a mix of text, images, animation and video.


Interactive Content: We design our courses to keep learners engaged and thinking. Business Ethics contains:

  • navigational interactive elements, such as next/back buttons and icons that reveal more content once clicked.
  • learning interactive elements, including scenario-based questions.


Modular Structure: This course is broken down into short modules that take less than 20 minutes to complete, so learners can easily finish this course at their own pace.


Real Life Case Studies: Learners benefit from studying recent examples of ethical breaches. These highlight the importance of complying with your company’s code of conduct or ethics policy.

Quality Assurance

CityLearning enjoys a longstanding reputation for the highest quality course content. We are committed to continuous improvement and have a well-established Quality Assurance System in place to measure and enhance our performance.

All project personnel are highly experienced in developing generic, customised and bespoke eLearning solutions for our clients.

Our courses are regularly reviewed by Subject Matter Experts (SMEs)  and thought leaders in the industry. The content is also reviewed by financial services regulatory consultants in the UK and a leading law firm in Ireland.

Why Choose CityLearning for Ethics Training?

CityLearning has been creating eLearning compliance training courses for 25 years. Our courses have been accredited for Continuing Professional Development (CPD) by various bodies, including the Chartered Insurance Institute (CII) in the UK and the Institute of Bankers (IOB), Life Insurance Association (LIA) and Insurance Institute of Ireland (III) in Ireland.

Case Study

An existing CityLearning customer, a long-standing stockbroking and wealth management firm, reached out in 2019 looking for an online ethics training solution. The firm wanted to replace in-house, stand-up ethics training for 350 staff with a CPD-accredited eLearning course by the end of the year. CityLearning’s off-the-shelf ethics course was customised to include content specific to the firm. Work on the project began in mid-October and Business Ethics was released to staff in early December, carrying one hour of CPD.

Frequently Asked Questions

Is this course approved for CPD?

Yes, business ethics has been approved for one hour of CPD by the following bodies:

  • In Ireland:
    • Institute of Bankers (IOB)
    • Life Insurance Association (LIA)
    • Insurance Institute of Ireland (III)

We can request CPD accreditation from other bodies if necessary.

How long will it take to complete this course?

Business Ethics should take approximately 1 hour to complete.

How is this course delivered?

Business Ethics is an eLearning course that should be taken online using a Learning Management System (LMS). This can be either our propriety LMS, CityREPORTs, or an LMS already in place in your company.


CityLearning courses are fully SCORM-compliant for easy upload to another LMS.

Can I customise this course?

Yes, Business Ethics can be customised to meet any corporate ethics training needs specific to your company.

How much does this course cost?

The cost per user of CityLearning’s business ethics training course depends on the number of users taking the course and whether you take only this course or other CityLearning courses in addition to Business Ethics.


Get in touch with us today for a quote. Please be sure to let us know how many users will be taking the course(s) and which course(s) you are interested in.  

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