Conduct Rules

Conduct Rules from CityLearning is a leading training solution for credit and financial institutions. This interactive eLearning course gives an overview of the Senior Managers and Certification Regime and Conduct Rules, including the Consumer Duty, and how they apply to your firm.

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Conduct Rules eLearning Training

CityLearning’s eLearning training courses have been trusted by major financial institutions, along with other large corporations and organisations such as key government bodies, law firms and many more for over 25 years.

Conduct Rules offers a practical way of ensuring that your staff are trained and tested in their role in Conduct Rules and how it applies to them.

Who is the Target Audience for Conduct Rules?

This course focuses on the individual Conduct Rules (Common Rules) and can be used to train non-certification staff.

Course Outline

Conduct Rules consists of three modules, each covering key aspects of the regime and ending with a short quiz comprising randomly generated questions.

A course test, also randomised and based on specific objectives of all three modules, completes the course.

SM&CR Overview
- Recognises individual professional conduct as the focus of the SM&CR and increased accountability for members of staff.
- Explains the components of the SM&CR.
- Describes the aims and content of the SM&CR standards and common Conduct Rules.
- Highlights to whom the conduct standards apply to.
The Common Conduct Rules
- Explains the Senior Manager obligations under the Conduct Rules.
- Outlines responsibilities under the six individual Conduct Rules.
- Describes conduct that breaches the rules with case study examples.
Breaches and Consequences
- Explains the potential disciplinary consequences and career implications of breaching the Conduct Rules.
- Describes the firm’s reporting obligations under the Conduct Rules..

Quality Assurance

CityLearning enjoys a longstanding reputation for the highest quality course content. We are committed to continuous improvement and have a well-established Quality Assurance System in place to measure and enhance our performance.

All project personnel are highly experienced in developing generic, customised and bespoke eLearning solutions for our clients.

Our courses are regularly reviewed by Subject Matter Experts and thought leaders in the industry. The content is also reviewed by financial services regulatory consultants in the UK and a leading law firm in Ireland.

Why Choose CityLearning for Conduct Rules Training?

CityLearning has been creating eLearning compliance training courses for over 25 years. Our courses are accredited for Continuing Professional Development (CPD) by multiple bodies in the UK and Ireland.

We have more than a decade’s experience developing eLearning courses about conduct and treating customers fairly.

Frequently Asked Questions

How long will it take to complete these courses?

Conduct Rules should take approximately thirty minutes to complete.

How are these courses delivered?

Conduct Rules is an eLearning course that should be taken online using a Learning Management System (LMS). This can be either our propriety LMS, CityREPORTs, or an LMS already in place in your company.

CityLearning courses are fully SCORM-compliant for easy upload to another LMS.

How much do these courses cost?

The cost per user of CityLearning’s eLearning courses depends on the number of users taking the courses and whether you take only Conduct Rules or any other courses in addition.

Get in touch with us today for a quote.