Complaints Handling Course

Compliance eLearning solutions - Anti Money Laundering

Complaints Handling

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  • 4 Modules:
  1. Importance of Complaints
  2. Managing Complaints
  3. Treating Customers Fairly
  4. Escalated Complaints
  • Each module ends with a short quiz
  • Final course test on module objectives
  • Duration: 1.5 hours

  • Ireland
  • UK

20 Randomised Questions. 80% Pass Rate.

Customised content specific to your Organisation or Sector.

Audio Narration

Glossary of Terms

Multimedia Design / Creative Interactive Content.

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