Workplace Health & Safety Course

Workplace Health & Safety is made for the financial services industry.

This includes:

• Accountancy Firms
• Asset Management
• Aviation Leasing
• Credit Unions
• Fintech
• General Insurance
• Investment Banking
• Law Firms
• Leasing and Finance
• Life Assurance
• Mortgage Providers
• Retail Banking
• Stockbroking
• Treasury
• Wholesale Banking

Workplace Health & Safety training from CityLearning is built around a set of learning objectives to ensure your staff are trained to deal with workplace health and safety issues.  

After completing this course, you will be able to:

Module 1: Your Work Environment

• recognise your responsibilities in relation to health and safety.
• describe how to create a suitable workspace.
• argue the importance of good posture.
• list the three steps for setting up an ergonomic workstation.
• explain how to ensure comfort and prevent injury when working at your workstation.

Module 2: Manual Handling

• discuss how to correctly handle heavy objects.
• outline techniques for lifting, lowering and carrying objects.

Module 3: Fire and Electrical

• identify potential electrical hazards.
• summarise measures you can take to avoid starting a fire.
• recite the procedures you must follow if there is a fire.
• spell out the PASS technique.

Module 4: Workplace Wellbeing

• describe how to maintain a good work-life balance.
• distinguish unacceptable behaviour in the workplace.
• state the importance of regular communication with your co-workers and line manager and how to ask for support.
• name some actions you can take to protect your mental and physical wellbeing.

Workplace Health & Safety from CityLearning covers the basics of workplace health and safety. It teaches your staff how to remain comfortable and safe while working remotely or in the office. This course explains how to set up a suitable workstation in the first module, then gives an overview of manual handling techniques in the second. It outlines how to protect against fires and electrical hazards in the third module. The course ends by highlighting the importance of mental wellness in a healthy workplace in the fourth module.

Workplace Health & Safety ends in a 15-question course test. Learners must answer at least 12/15 questions correctly to pass the course. Their score will be automatically saved in CityLearning’s Learning Management System (LMS) CityREPORTs, so that compliance with workplace health and safety training requirements can easily be proven.  

Rigorous Testing: Spot questions are used throughout the course to increase user engagement with the learning material. These questions either probe to expand on a learner’s existing knowledge of the subject matter or reinforce key learning points. Each module ends in a short quiz. The course ends with a 15-question course test with an 80% pass mark. Questions in the course are randomised from a choice of three so that learners may retake without getting the same questions.

Customised Content: CityLearning offers versions of Workplace Health & Safety tailored to different jurisdictions. Additionally, this eLearning course can be customised with content specific to your company.

Accessibility: This course contains audio narration throughout.

Glossary of Terms: Unfamiliar terms are linked to this glossary when they are first used in the course. The glossary can be accessed at any time.

Multimedia Design: This course gets the message across with a mix of text, images, animation and video.

Interactive Content: We design our courses to keep learners engaged and thinking. Workplace Health & Safety contains:

• navigational interactive elements, such as next/back buttons and icons that reveal more content once clicked.
• learning interactive elements, including scenario-based questions.

Modular Structure: This course is broken down into short modules that take 10-15 minutes to complete, so learners can easily finish this course at their own pace.

CityLearning enjoys a longstanding reputation for the highest quality course content. We are committed to continuous improvement and have a well-established Quality Assurance System in place to measure and enhance our performance.

All project personnel are highly experienced in developing generic, customised and bespoke eLearning solutions for our clients.

Our courses are regularly reviewed by Subject Matter Experts and thought leaders in the industry. The content is also reviewed by financial services regulatory consultants in the UK and a leading law firm in Ireland.

CityLearning has been creating eLearning compliance training courses for 25 years. Our courses are accredited for Continuing Professional Development (CPD) in Ireland by the Institute of Bankers (IOB), Life Insurance Association (LIA) and Insurance Institute of Ireland (III), and by the Chartered Insurance Institute (CII) in the UK.

An international insurance company needed a workplace health and safety training solution that would incorporate their new remote working policy. CityLearning worked alongside the client to develop a customised version of the Workplace Health & Safety course.

This course outlined the company’s remote working policy and provided an overview of the broader workplace health and safety policies and procedures. With CityLearning’s help this insurance company met their compliance training requirements with a convenient one-hour eLearning solution.