Data Protection Course

Data Protection Training


Data Protection from CityLearning is an eLearning course that teaches your staff how to ensure your company’s data is protected.

Broken down into five 15-minute modules, your staff will get the knowledge and skills they need to comply with data protection legislation

Book a short demo of Data Protection to learn more about this eLearning compliance training course from CityLearning.

Data Protection eLearning Training

CityLearning’s eLearning training courses have been trusted by major financial institutions, along with other large corporations and organisations such as key government bodies, law firms and many more for 25 years.

Data Protection is available off-the-shelf for the UK and Ireland. Our course covers your duty to protect individuals when processing their data under the relevant legislation in your jurisdiction, such as the UK Data Protection Act 2018 or the General Data Protection Regulation (GDPR).

This data protection training course teaches your staff the importance of protecting individuals’ data. It explains how to avoid data breaches by following your company’s policies and procedures.

Additionally, a ‘lite’ four-module version of Data Protection is available for the insurance market. This lite version gives a high-level overview of data protection, with a focus on the Insurance Purpose exemption to the GDPR.

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Who is the Target Audience for This Data Protection Training Course?

Tailored versions of our Data Protection training can be made for for different sectors. This includes::

  • Accountancy Firms
  • Asset Management
  • Aviation Leasing
  • Credit Unions
  • Fintech
  • General Insurance
  • Investment Banking
  • Law Firms
  • Leasing and Finance
  • Life Assurance
  • Mortgage Providers
  • Retail Banking
  • Stockbroking
  • Treasury
  • Wholesale Banking
Learning Objectives

Data Protection from CityLearning is built around a set of learning objectives to ensure your staff are trained to prevent data breaches.


After completing this course, you will be able to:

Module 1: Introduction to Data Protection

  • define personal data.
  • distinguish special category data as defined by the General Data Protection Regulation (GDPR) and Data Protection Act 2018.
  • illustrate what data protection is.
  • recognise the principles that govern the processing of personal data.
  • identify the five main stakeholders and their roles in data processing.

Module 2: Data Subject Rights and Consent

  • list the data subject’s rights.
  • recognise when we need to get data subject consent and when we do not need to get it.
  • outline the four situations where consent is required from the data subject.
  • define explicit consent and explain when we need it.
  • summarise the rules around direct marketing.
  • name the rules for data subject access requests (DSARs).

Module 3: Role of the Data Controller

  • recognise your obligations as a data controller.
  • describe Data Protection Impact Assessments (DPIAs) and identify when they are needed.
  • specify the steps involved in creating a DPIA.

Module 4: Role of the Data Processor

  • indicate how to comply with your obligations as a data processor.
  • explain why third-party processors must adhere to our data protection standards.
  • decide when you may disclose personal data.

Module 5: Your Role in Data Protection

  • detail your obligations with regard to the principles of data protection.
  • characterise the key types of data breaches.
  • demonstrate how to respond to a breach of data security.
What Does This Data Protection Course Cover?

Data Protection covers the relevant legislation governing data protection, namely the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 in both the UK and Irish versions. This eLearning data protection training course outlines the policies and procedures in place to ensure your staff do their part to protect personal data and describes how to implement these policies in their day-to-day work. It explains why and how to report data breaches.

Data Protection ends in a 20-question course test. Learners must answer at least 16/20 questions correctly to pass the course. Their score will be automatically saved in CityLearning’s Learning Management System (LMS) CityREPORTs, so that compliance with data protection training requirements can easily be proven.  

Course Features

Rigorous Testing: Spot questions are used throughout the course to increase user engagement; they either probe to expand on a learner’s existing knowledge of the subject matter or reinforce key learning points. Each module ends in a short quiz and the course ends in a 20-question course test with an 80% pass mark. Questions in the course test are randomised from a choice of three so that learners may retake without getting the same questions.


Customised Content: CityLearning can tailor Data Protection to different jurisdictions and customise the course with content specific to your company.


Accessibility: This course contains audio narration throughout.


Glossary of Terms: Unfamiliar terms are linked to this glossary when they are first used in the course. The glossary can be accessed at any time.


Multimedia Design: This course gets the message across with a mix of text, images, animation and video.


Interactive Content: We design our courses to keep learners engaged and thinking. Data Protection contains:

  • navigational interactive elements, such as next/back buttons and icons that reveal more content once clicked.
  • learning interactive elements, including scenario-based questions.


Modular Structure: This course is broken down into short modules that take less than 15-20 minutes to complete, so learners can easily finish this course at their own pace.


Real-Life Case Studies: Learners benefit from studying recent examples of data protection cases. These highlight the importance of preventing data breaches.  

Quality Assurance

CityLearning enjoys a longstanding reputation for the highest quality course content. We are committed to continuous improvement and have a well-established Quality Assurance System in place to measure and enhance our performance.


All project personnel are highly experienced in developing generic, customised and bespoke eLearning solutions for our clients.


Our courses are regularly reviewed by Subject Matter Experts and thought leaders in the industry. The content is also reviewed by financial services regulatory consultants in the UK and a leading law firm in Ireland.

Why Choose CityLearning for Data Protection Training?

CityLearning has been creating eLearning compliance training courses for 25 years. Our courses have been accredited for Continuing Professional Development (CPD) by various bodies, including the Chartered Insurance Institute (CII) in the UK and the Institute of Bankers (IOB), Life Insurance Association (LIA) and Insurance Institute of Ireland (III) in Ireland.

Case Study

An investment firm needed a data protection training solution that would provide rules on transferring personal data to specific countries outside the European Economic Area (EEA).  CityLearning worked alongside the client to develop a customised version of the Data Protection course that met the needs of their business model.

This course outlined the company’s responsibilities when transferring personal data to countries outside the EEA. With CityLearning’s help this firm met their compliance training requirements with a convenient one-hour eLearning solution.

Frequently Asked Questions

Is this course approved for CPD?

Yes, Data Protection has been approved for 1.5 hours of CPD by the following bodies:

  • In the UK:
    • Chartered Insurance Institute (CII)
  • In Ireland:
    • Institute of Bankers (IOB)
    • Life Insurance Association (LIA)
    • Insurance Institute of Ireland (III)

We can request CPD accreditation from other bodies if necessary.

How long will it take to complete this course?

Data Protection should take just over one hour to complete.

The ‘lite’, insurance-specific version of the course should take approximately 45 minutes. 

How is this course delivered?

Data Protection is an eLearning course that should be taken online using a Learning Management System (LMS). This can be either our propriety LMS, CityREPORTs, or an LMS already in place in your company.

CityLearning courses are fully SCORM-compliant for easy upload to another LMS.

Can I customise this course?

Yes, Data Protection can be customised to meet any data protection compliance training needs specific to your company. This includes removing any material that does not apply to your company to create a ‘lite’ version of the course suitable to your industry.

How much does this course cost?

The cost per user of CityLearning’s data protection eLearning compliance course depends on the number of users taking the course and whether you take only this course or other CityLearning courses in addition to Data Protection.

Get in touch with us today for a quote. Please be sure to let us know how many users will be taking the course(s) and which course(s) you are interested in.  

Other Courses

If you are looking at Data Protection, you may also be interested in these other courses from CityLearning: