Data Protection Course

Data Protection from CityLearning is built around a set of learning objectives to ensure your staff are trained to prevent data breaches.

After completing this course, you will be able to:

Module 1: Introduction to Data Protection

• define personal data.
• distinguish special category data as defined by the General Data Protection Regulation (GDPR) and Data Protection Act 2018.
• illustrate what data protection is.
• recognise the principles that govern the processing of personal data.
• identify the five main stakeholders and their roles in data processing.

Module 2: Data Subject Rights and Consent

• list the data subject’s rights.
• recognise when we need to get data subject consent and when we do not need to get it.
• outline the four situations where consent is required from the data subject.
• define explicit consent and explain when we need it.
• summarise the rules around direct marketing.
• name the rules for data subject access requests (DSARs).

Module 3: Role of the Data Controller

• recognise your obligations as a data controller.
• describe Data Protection Impact Assessments (DPIAs) and identify when they are needed.
• specify the steps involved in creating a DPIA.

Module 4: Role of the Data Processor

• indicate how to comply with your obligations as a data processor.
• explain why third-party processors must adhere to our data protection standards.
• decide when you may disclose personal data.

Module 5: Your Role in Data Protection

• detail your obligations with regard to the principles of data protection.
• characterise the key types of data breaches.
• demonstrate how to respond to a breach of data security.

Data Protection covers the relevant legislation governing data protection, namely the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 in both the UK and Irish versions. This eLearning data protection training course outlines the policies and procedures in place to ensure your staff do their part to protect personal data and describes how to implement these policies in their day-to-day work. It explains why and how to report data breaches.

Data Protection ends in a 20-question course test. Learners must answer at least 16/20 questions correctly to pass the course. Their score will be automatically saved in CityLearning’s Learning Management System (LMS) CityREPORTs, so that compliance with data protection training requirements can easily be proven.  

Rigorous Testing: Spot questions are used throughout the course to increase user engagement; they either probe to expand on a learner’s existing knowledge of the subject matter or reinforce key learning points. Each module ends in a short quiz and the course ends in a 20-question course test with an 80% pass mark. Questions in the course test are randomised from a choice of three so that learners may retake without getting the same questions.

Customised Content: CityLearning can tailor Data Protection to different jurisdictions and customise the course with content specific to your company.

Accessibility: This course contains audio narration throughout.

Glossary of Terms: Unfamiliar terms are linked to this glossary when they are first used in the course. The glossary can be accessed at any time.

Multimedia Design: This course gets the message across with a mix of text, images, animation and video.

Interactive Content: We design our courses to keep learners engaged and thinking. Data Protection contains:

• navigational interactive elements, such as next/back buttons and icons that reveal more content once clicked.
• learning interactive elements, including scenario-based questions.

Modular Structure: This course is broken down into short modules that take less than 15-20 minutes to complete, so learners can easily finish this course at their own pace.

Real-Life Case Studies: Learners benefit from studying recent examples of data protection cases. These highlight the importance of preventing data breaches.  

CityLearning enjoys a longstanding reputation for the highest quality course content. We are committed to continuous improvement and have a well-established Quality Assurance System in place to measure and enhance our performance.

All project personnel are highly experienced in developing generic, customised and bespoke eLearning solutions for our clients.

Our courses are regularly reviewed by Subject Matter Experts and thought leaders in the industry. The content is also reviewed by financial services regulatory consultants in the UK and a leading law firm in Ireland.

CityLearning has been creating eLearning compliance training courses for 25 years. Our courses have been accredited for Continuing Professional Development (CPD) by various bodies, including the Chartered Insurance Institute (CII) in the UK and the Institute of Bankers (IOB), Life Insurance Association (LIA) and Insurance Institute of Ireland (III) in Ireland.

An investment firm needed a data protection training solution that would provide rules on transferring personal data to specific countries outside the European Economic Area (EEA).  CityLearning worked alongside the client to develop a customised version of the Data Protection course that met the needs of their business model.

This course outlined the company’s responsibilities when transferring personal data to countries outside the EEA. With CityLearning’s help this firm met their compliance training requirements with a convenient one-hour eLearning solution.